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Originally scheduled to reach End of Life status in December 2019 after receiving two years of additional support back in December 2017, BlackBerry has now announced they will continue to support the critical infrastructure and services for BlackBerry 10 as well as network access for BBOS devices beyond 2019.

Much like the previous announcement where BlackBerry noted they would be shutting down some ancillary services such as BlackBerry World, BlackBerry Travel and PlayBook video calling, this announcement has some caveats you'll need to be aware of as well.


Our Commitment to BB10 and Some Changes to BlackBerry Legacy Services

We manufactured our last BB10 and BBOS devices in 2015 and, as the world has seen, our efforts are now growing and evolving as a cybersecurity and software company. In 2017, however, we promised our customers at least two further years of support for BB10 and at least two years of BlackBerry network access for BBOS devices. Today, we can proudly say that we are extending that commitment and will continue to support critical infrastructure and services for BB10 as well as network access for BBOS devices beyond the end of 2019.

It is a testament to the durability of our designs and brand loyalty that there are still millions of people actively using BB10 and BBOS devices—some of which are more than 10 years old.

However, beginning Thursday, August 1, two services on these phones will no longer be accessible to consumers as a result of decisions taken by our third-party partners.

First, Twitter has requested that BlackBerry remove the BBOS and BB10 Twitter apps from BlackBerry World as they are shutting down services that enable these apps to function. Users will no longer be able to download the BBOS and BB10 Twitter apps. For those that wish to continue using the social media platform, they can download alternative apps outside of BBOS or BB10 or use their device's web browser to access the site.

Second, the third-party cloud service that supports the "Full Assistance" functionality in BlackBerry Assistant will also be turned off. Our partnership with the third-party provider that supports "Full Assistance" has ended and they have chosen not to renew it. BlackBerry Assistant will continue to be available, albeit in a more limited function. Users will still be able to make calls, open apps, play music and search their device.

We want to thank our loyal BBOS and BB10 users and appreciate the ongoing support.





首先,推特要求黑莓删除黑莓应用商城的BBOS和BB10 Twitter应用程序,因为它们正在关闭这些应用程序正常运行的服务。用户将不能再下载BBOS和BB10的Twitter应用程序。对于那些希望继续使用社交媒体平台的用户,他们可以下载BBOS或BB10之外的其他应用程序,或者使用设备的web浏览器访问该网站。

其次,黑莓Assistant(黑莓语音助手)中支持“Full Assistance”(完整)功能的第三方云服务也将被关闭(黑莓passport测试确实无法开启完整辅助服务)。我们与支持“Full Assistance”的第三方提供商的合作关系已经结束,他们选择不续签。黑莓Assistant将继续可用,尽管功能更加有限。用户仍然可以用它打电话、打开应用程序、播放音乐和搜索设备。